Terms of Service

1. Who we are

EdxSolution is provided by Xingmao Guoji Maoyi Youxian Gongsi (the “Company”) and may be delivered in partnership with third-party payment institutions (“Payment Institutions”). These Terms apply to your access and use of our websites, applications, and related services (the “Services”).

2. Eligibility and account access

• You must have legal capacity to use the Services.
• You are responsible for maintaining accurate information and for safeguarding your login credentials and verification factors.
• Notify us promptly if you suspect unauthorized access or suspicious activity.

3. Funds and balances

“Funds” means money you load, receive, or hold in connection with the Services. Your “Balance” may be displayed as pending or available while transactions are authorized, settled, reversed, or adjusted (including fees or chargebacks).

4. Transactions and third parties

• Transactions may be processed by Payment Institutions, card networks, banks, processors, or merchants, each of which may have their own terms.
• Some payment transactions may be irreversible once authorized or settled.
• Pricing, fees, and FX rates may be determined by third parties in certain flows.

5. Refunds and withdrawals

In some cases, a transaction may be refunded, reversed, or credited back depending on processing outcomes, partner rules, and applicable law. Withdrawal processing times may vary based on verification, risk checks, and partner requirements.

6. Prohibited activity

You may not use the Services for unlawful activity, fraud, sanctions evasion, or any activity that violates applicable laws or regulations. We may suspend accounts, restrict access, or freeze funds as required for compliance or risk management.

7. Compliance (AML/KYC)

We and our partners may require identity verification and other checks to meet regulatory obligations. If verification is incomplete or fails, access to certain Services may be limited or unavailable.

8. Disclaimer and limitation of liability

The Services are provided on an “as is” basis. To the extent permitted by law, the Company is not liable for losses resulting from third-party services, interruptions, delays, inaccurate third-party data, or unauthorized actions outside our reasonable control.

9. Privacy

Your use of the Services is subject to our Privacy Policy, which describes how we collect, use, and share personal information.