Privacy Policy

1. Overview

This Privacy Policy explains how Xingmao Guoji Maoyi Youxian Gongsi (the “Company”) collects, uses, and shares personal information in connection with EdxSolution and the services we provide (the “Services”).

2. Information we collect

• Account information: name, email, contact details, and account identifiers.
• Verification information: identity documents and related details required to comply with legal obligations.
• Transaction and usage data: activity within the Services, support interactions, and product usage.
• Device and technical data: IP address, browser type, device identifiers, and log data.

3. How we use information

• Provide, operate, and improve the Services.
• Process payments and support transaction workflows.
• Detect, prevent, and investigate fraud and abuse.
• Comply with legal and regulatory obligations.
• Respond to requests and provide customer support.

4. Sharing and third parties

We may share personal information with service providers and partners who help us deliver the Services, including payment institutions, card networks, processors, analytics providers, and support vendors. These parties may process information under their own terms and policies where they act as independent controllers.

5. Security

We maintain administrative, technical, and organizational measures designed to protect personal information. No system is 100% secure, and you are responsible for keeping your credentials confidential.

6. Data retention

We retain personal information for as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the data and the purpose of processing.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. You may also have the right to data portability.

8. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at info@edxsolution.com.